Customer Support & Service Areas
At R.P. Machine, we’re dedicated to keeping your metal fabrication shop running smoothly — whether you're replacing shear blades, troubleshooting a press brake, or sourcing hard-to-find parts.
Customer Support
- Phone & Email Assistance: Our knowledgeable team is ready to help with repairs, parts, and equipment recommendations.
- On-Site Service: Experienced technicians available for diagnostics, repairs, and installations.
- Emergency Service: Fast response for urgent issues to minimize downtime.
- Parts Assistance: If it’s not in our inventory, we’ll locate it, add it, or fabricate it in our machine shop.
Regional Service Coverage
We proudly serve the Northeast and Mid-Atlantic U.S., including:
- New Jersey
- New York (including NYC & Long Island)
- Pennsylvania
- Delaware
- Maryland
- Connecticut
We’ve also provided on-site service in Canada and Puerto Rico, and we’re happy to coordinate service in other regions when possible.
International Availability
Our online store at ShopRPMachine.com supports international customers with:
- Localized currency display for convenience
- Duties, taxes, and fees included at checkout
- Worldwide shipping on parts and machinery
