"Good morning — I would like to commend you on the courteous service provided to the Roto-Die. Professional all the way. Thank you again."
— Frank Baio, EDI HVAC
"Thanks for the prompt response and service. The guy you have is really good — he knows his way around machines. Thanks for your help again."
— Jim Blose, Hutchinson Plumbing Heating and Cooling
"The customer was really impressed with the service tech you sent last time and asked if he could come back to flip the shear blades again."
— B. Gass, PPI (Quality Heating and Air, Wilmington, DE)
"We wanted to extend thanks for your continued excellent and prompt service. We really appreciate that you drove into Queens (last minute) on a Friday for our inoperable coil line, and for staying late to ensure that our machine was up and running for the next business day. This proves you're committed to your customers, and we are confident that R.P. Machine will be there for us when we need service or machinery. We have enjoyed working with you and the R.P. Machine staff these past 12 years and look forward to working with you for many years to come."
— T. Loughney, Delta Sheet Metal
"We’ve had an outstanding experience with RP Machine. Their expertise in repairing sheet metal machines is second to none. Downtime can be incredibly costly in our industry, and their team understands the urgency and always responds quickly and professionally.
Justin Bibik is, without a doubt, the best technician we’ve ever worked with. His knowledge, problem-solving ability, and attention to detail are truly impressive. No matter the issue, he can diagnose it quickly and fix it right the first time. It’s rare to find someone with his level of skill and dedication.
Dania, in the office, clearly communicates when parts need to be ordered and stays on top of suppliers to ensure we receive them quickly. If you’re looking for a reliable company that stands behind their work and delivers real results, RP Machine is the team to call."
— Bill Jones, Shop Superintendent, Air Distribution Systems